GA Printing (“we,” “us,” “our”) respects your privacy and is committed to handling your personal information with care. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have when you use our website and services (including web-to-print, request-a-quote forms, and customer support).

This Privacy Policy is intended to align with applicable Philippine privacy requirements, including the Data Privacy Act of 2012 (Republic Act No. 10173) and related regulations.

1. What this Policy covers

This Policy applies to:

• our website and online forms,

• communications by email, phone, messaging, or in person related to orders and inquiries,

• services such as printing, finishing, delivery coordination, web-to-print, and Variable Data Printing (VDP).

2. Information we collect

We may collect the following types of information depending on how you interact with us:

1. Information you provide directly
   • Name, company name, and job title (if provided)
   • Contact details (email address, phone number)
   • Billing and delivery addresses
   • Order details (product type, quantities, specifications, project instructions)
   • Messages and inquiries you send us (including attachments)
   • Payment-related details needed for invoicing and processing (note: if payments are handled by a third-party provider, we may not store full card details)

2. Files and content you submit for printing
   • Artwork files (PDFs, images, design files)
   • Content included in files (text, graphics, images)
   • For VDP: data files you provide (for example names, codes, or addresses used for personalization)

3. Files and content you submit for printing

   When you visit our website, we may automatically collect limited technical data such as:

   • IP address (or approximate location derived from it)
   • Device and browser type
   • Pages visited and actions taken on the site
   • Date/time stamps
   • Referring page or source
   • Cookie identifiers (see Section 7)

3. How we use your information

We use your information to:

• respond to inquiries and provide quotes

• process, confirm, and fulfill orders

• review files for print readiness and coordinate proofing/approvals

• communicate about production status, clarifications, delivery, and support

• coordinate delivery or pickup

• issue invoices, official receipts, and handle payments

• improve our services, website experience, and operational quality

• maintain business records and comply with legal and regulatory requirements

• protect our customers, staff, and business against fraud, misuse, or security issues

4. Legal bases for processing (Philippines)

We process personal information when it is:

• necessary to fulfill a contract or take steps related to a contract (for example, quoting, producing, and delivering your order)

• necessary for our legitimate interests (for example, service improvement, quality assurance, fraud prevention), balanced with your rights

• required to comply with legal obligations (for example, tax and accounting requirements)

• based on your consent, where applicable (for example, optional marketing)

5. Information we collect

We do not sell your personal information.
We may share information only when needed to provide services or comply with law, such as with:

1. Service providers and partners
   • delivery and courier partners (name, address, contact number, delivery instructions)
   • payment processors and banks (as needed to complete transactions)
   • IT or website service providers (hosting, security, analytics)
   • subcontractors or specialty production partners (only the information necessary to complete your project)

2. Legal and compliance

   We may disclose information if required by law, regulation, legal process, or government request, or to
   protect rights, safety,and security.

6. Variable Data Printing (VDP) and customer-provided lists

If you provide a list for personalization (for example names, membership IDs, addresses):

• you confirm you have lawful rights and required permissions to use and share that data with us

• you remain responsible for the accuracy of the list and the lawful basis for using it

• we will use the data only to produce the requested output and for related coordination, unless otherwise required by law or agreed in writing

7. Cookies and similar technologies

Our website may use cookies or similar tools to help the site function properly and improve performance.

Cookies may be used to:

• remember preferences (where applicable)

• understand site traffic and usage patterns

• support security and basic analytics

You can manage cookies through your browser settings. Disabling cookies may affect some website features.

8. Data retention

We keep personal information only as long as necessary for:

• fulfilling orders and providing support

• maintaining business and accounting records

• legal, regulatory, and tax compliance

• lresolving concerns or disputes

• quality assurance and operational continuity

Retention periods may vary depending on the type of information and legal requirements. When information is no longer needed, we securely dispose of it or anonymize it.

9. Data security

We take reasonable organizational, technical, and physical measures to protect your information from loss, misuse, unauthorized access, alteration, or disclosure.

No method of transmission or storage is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security.

10. Your rights (Philippines)

Subject to applicable law, you may have rights including:

• the right to be informed

• the right to access your personal data

• the right to correct or update inaccurate data

• the right to object to processing in certain cases

• the right to request deletion or blocking when applicable

• the right to data portability (where applicable)

• the right to file a complaint with the National Privacy Commission (NPC)

To exercise your rights, please contact us using the details in Section 13. We may need to verify your identity before processing requests.

11. Marketing communications

If we send marketing or promotional messages, you can opt out at any time by:

• using the unsubscribe option (if provided), or

• emailing us at info@gaprinting.com.ph

Service-related messages (for example order updates, proofing requests, delivery coordination) may still be sent as needed.

12. Children’s privacy

Our services are intended for businesses and general customers. We do not knowingly collect personal information from children without appropriate consent from a parent or guardian. If you believe a child has provided personal information to us, please contact us so we can address it.

13. Contact us

GA Printing
7713 St. Paul Street, San Antonio Village, Makati City, Philippines
Phone: +63 2 8890 3470 | +63 2 8899 5275 | +63 917 930 1150
Email: info@gaprinting.com.ph
Support hours: Monday to Saturday, 8:30 AM to 5:00 PM (PH time)

14. Updates to these Terms

We may update this Privacy Policy from time to time. Any updates will be posted on our website with a revised Effective Date.