At GA Printing, we respect your privacy and want to be clear about how we use the information you share with us.
This Privacy Notice explains how GA Printing, Inc. (“GA Printing,” “we,” “us,” or “our”) handles personal information when you visit our website, send us an inquiry, or communicate with us.
We handle personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable Philippine privacy requirements.
1. Information we collect through our website
When you send us an inquiry through our website, we collect:
- Name
- Email address
- Mobile number, if you choose to provide it
- Subject
- Message
We use this information to respond to your inquiry and communicate with you about your request.
Our website may also automatically collect limited technical information, such as your IP address, browser or device type, pages visited, and referring website, depending on how our website is configured.
2. If your inquiry becomes a project
Our website does not process orders or payments.
If your inquiry develops into a quotation or printing project, we may continue communicating with you through email, phone, messaging, meetings, or other agreed channels.
During this process, you may provide additional information such as:
- Company and contact information
- Printing specifications and project instructions
- Artwork and print files
- Billing or delivery information
- Information needed for personalized printing projects
We use this information to prepare quotations, communicate about your project, produce your order, arrange delivery, coordinate billing and payment, and provide customer support.
3. Files and information you provide
As a printing company, we may receive artwork, photographs, documents, lists, or other files that contain personal information.
For example, a customer may provide names, photographs, addresses, membership information, or other details needed for a publication, event material, personalized item, mailing, or similar project.
We use this information only as needed to carry out the printing or related service requested by our customer.
If you provide us with personal information about other people, you are responsible for making sure you have the appropriate authority or permission to provide and use that information for the project.
We do not use personal information contained in customer print files or personalization lists for our own unrelated marketing purposes.
4. How we use your information
Depending on your interaction with us, we may use personal information to:
- Respond to inquiries and requests
- Prepare quotations
- Communicate about potential or ongoing projects
- Process and complete printing projects
- Coordinate proofs, approvals, production, billing, and delivery
- Provide customer support
- Maintain necessary business records
- Improve our website and services
- Protect our website and business from misuse
- Meet legal, tax, accounting, or regulatory requirements
We process personal information only when there is an appropriate reason for doing so under applicable Philippine law.
5. When we share information
We do not sell your personal information.
We may share limited information when reasonably necessary with service providers that help us operate our website or complete a project. These may include:
- Website, hosting, email, or IT providers
- Delivery or courier providers
- Banks or payment providers
- Suppliers or specialty production partners involved in your project
- Professional advisers
- Government authorities when required by law
We aim to share only the information needed for the particular purpose.
Some of these providers, such as our website host and email service, may store or process information outside the Philippines. When this happens, we take reasonable steps to make sure your information remains protected in line with this Privacy Notice and Philippine law.
6. Cookies and website information
Our website may use cookies or similar technologies to help the website work properly, understand how it is being used, improve performance, or maintain security.
You can manage or disable cookies through your browser settings, although this may affect some website features.
7. How long we keep information
We keep personal information only for as long as reasonably needed for the purpose it was collected, or as required for business, accounting, legal, tax, or regulatory purposes.
Different types of information may need to be kept for different periods.
When personal information is no longer reasonably needed, we securely delete, destroy, or anonymize it.
8. Keeping your information safe
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No electronic system or method of storage can guarantee absolute security.
9. Your privacy rights
Under Philippine data privacy law, you may have the right to:
- Know how your personal information is being used
- Request access to your personal information
- Ask us to correct inaccurate or incomplete information
- Object to certain uses of your information
- Request deletion or blocking when applicable
- Request data portability where applicable
- Claim damages where provided by law
- File a complaint with the National Privacy Commission
These rights may apply differently depending on the circumstances and the reason your information is being processed.
If you would like to make a privacy request, please contact us using the information below.
You also have the right to raise a concern with the National Privacy Commission if you believe your data privacy rights have been violated.
10. Links to other websites
Our website may contain links to websites or online services operated by other companies.
Their privacy practices are governed by their own policies, so we encourage you to review those policies when visiting their websites.
11. Updates to this Privacy Notice
We may update this Privacy Notice from time to time as our website, services, or business practices change.
The latest version will be posted on our website with the date it was last updated.
12. Contact us
If you have a question, concern, or request regarding your personal information, please contact us:
GA Printing, Inc.
7713 Saint Paul Street, San Antonio Village
Makati City 1203, Metro Manila, Philippines
Phone: +63 2 8890 3470 | +63 917 830 1150
Email: info@gaprinting.com.ph
Data Protection Officer: info@gaprinting.com.ph
Business hours:
Monday to Friday, 8:30 AM to 5:00 PM
Saturday, 8:30 AM to 12:30 PM
Philippine Time
